The total price of the reservation will be charged on the day the booking is made.
If for any reason cancelled or modified after the reservation has been made then 50% of the total price of the reservation will be charged.
In the case of no show, the total price of the reservation will be charged.
Refunds will be processed within 7 working days.
Children and Extra Bed Policy:
All children are welcome (under 5years free of charge.) We can provide an extra bed at the price of £15 or travel cot for an extra charge of £5.
FREE WIFI is available in all areas of the accommodation.
Free parking is available to the rear and front of the accommodation, the rear entrance is slightly narrow. Free parking is also available opposite the accommodation.
Pets are not allowed.
No take away food is allowed in any area or room of the guest accommodation.
Guests are allowed in the public areas of the hotel, however extra guests are not permitted in the rooms.
Smoking is not permitted in any indoor areas of the accommodation.
In the event of any damage occurring to the room or property of The Pines Guest Accommodation you are liable to pay for any repairs and/or replacements.
Personal belongings are not covered by the hotel insurance, they are your responsibility.
It is your responsibility to act in accordance with all The Pines' terms and conditions.